Pre-Order

Pre-ordering Onaholes and Japanese Sex Toys for Men

At Motsutoys all the products that are listed as “in stock” really are in stock: we ship them from our warehouse in the Netherlands and they’ll be at your doorstep within a couple of days.

But there is one exception to this: pre-orders! Whenever we’re expecting a major restocking shipment we make a limited number of products available ahead of time. When you pre-order a product we will reserve one for you and ship it as soon as it arrives to our warehouse.

Frequently Asked Questions about pre-orders

What is a pre-order, anyway?

A pre-order is an order for an item that is not yet in stock. Whenever we have a new shipment of items coming in you can let us know ahead of time that you want to order some by placing an order. Then, we will shop it as soon as possible, which might be in a week or in two months. The product page will list the estimated date.  

What if my order has regular products and pre-orders?

Your order will be shipped when all products are in stock. This means that if your order has both regular products and pre-ordered ones, your order won’t ship until the pre-ordered ones arrive in our warehouse.

If you want the items that are in stock to ship right away, please place two separate orders.

When can I expect my order?

We always do our best to give an estimated shipping time on the product’s page. However, we can never be 100% certain about the date, since the actual date of arrival depends not only on the bulk shipment from Asia to the Netherlands but also on customs clearance and on how quickly our warehouse employees can add the new products to the shelves. It is possible that the real date will be a little before or after the estimated date.
If you think you might not be home to accept your shipment consider sending it to a parcel shop. Here, you can pick it up at your convenience.

Can I buy pre-orders during a sale?

Yes, usually it is possible to take full advantage of a sale or special offer and get a great price on products before they are even in stock!

Can I cancel my pre-order?

Yes, it is possible to cancel your pre-order. Contact us to let us know you’ve changed your mind and we’ll process everything for you.

When will there be more pre-order products?

This depends on when we next have a large restock which includes new products. We don’t have a set schedule for this.

Is it possible to pre-order a specific onahole?

Ordering larger numbers of onaholes at once allows us to keep the prices low, so unfortunately we generally can’t add a single item to these orders. However, if you have your eye on something specific and you think more customers would be interested: feel free to contact us and tell us about it and we’ll consider adding it to our shop!